We’re Hiring!
Company: Ceremony
Job Title: Front Desk Sales Associate
Location: Austin, Texas
Job Type: Part-time
About Us: Ceremony is a social spa that combines the regulating experience of sauna and cold plunge with a variety of massage modalities and therapeutic services. We pride ourselves on creating a beautiful, welcoming environment for our clients to unwind and discover their personal pathways to healing. We’re growing and have no plans to slow down!
About The Role: Ceremony is seeking a Welcoming, Creative, Empathetic, and Self-Aware individual to join our team as a Front Desk Sales Associate. You will have the opportunity to work collaboratively with an inspiring team of administrators in a warm, inclusive environment. As the first point of contact for our clients, you will play a crucial role in delivering exceptional customer service and promoting our range of therapeutic services.
Responsibilities:
- Greet and check in clients and new guests with a friendly and welcoming demeanor
- Sell wellness services and memberships
- Accept payments for services using our POS system
- Schedule massage appointments over the phone and in person
- Manage a dynamic schedule for multiple massage therapists and services
- Perform light clerical work
- Opening and closing duties; this job involves quite a bit of thorough cleaning daily
- Tidy up front-of-house areas regularly to create a welcoming environment for clients
- Collaborate with management staff and perform additional duties as needed
Preferred Qualifications:
- Sales experience, preferably in retail or the service industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced spa environment
- Proficient computer skills, including knowledge of basic office software (e.g., Google Workspace
- Comfortable using computer systems for appointment scheduling, payment processing, and other administrative tasks
- Ability to quickly learn and adapt to new software applications
- Nice to have: Social media experience
- Availability:
- Two days per week from 3:15 PM to 11 PM. Must be Thurs, Fri, Sat or Sun
- Mandatory Weekly Meeting Mondays 2-3:30
- Flexibility with scheduling and availability for other shifts is highly valued.
Compensation:
Starting pay $20/hr plus commissions.
Perks Include:
Free monthly massage, free use of our sauna and cold plunge.
How to Apply:
If you are passionate about delivering outstanding customer service in a spa environment and meet the qualifications mentioned above, we would love to hear from you! Please submit your resume and cover letter to tiger@ceremonyspa.com with the subject line “Front Desk Sales Associate Application – [Your Name]” and cc asenath@ceremonyspa.com.
Ceremony is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ceremony is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
